We operate under a policy of open doors and constant communication to inform and clarify doubts about our operations and performance. In addition, we are committed to being a good neighbor, which is why we respect and actively participate in the sociocultural manifestations of the communities. All of this has allowed us to build bonds of trust with the community and its leaders, as well as to provide effectiveness to the social investment projects we promote aiming at local development.
Likewise, as part of our strategy, we prioritize community outreach spaces to listen to the communities and communicate our messages more effectively. We have 16 Permanent Information Offices (PIO) in the areas of influence of our mining units from where, during 2022, we served 4258 people who have approached us seeking information.
In addition, we continued with our door-to-door visits, reaching 2101 homes throughout the year. Another action that is part of this strategy are the guided tours of our operations, which comply with the corresponding health and safety protocols. We establish groups of 10 to 15 people who are part of the communities in which we have influence, as well as regional and district authorities, students and/or journalists, who take a tour of the mining unit and learn about our processes and activities in a transparent manner. Forty-seven guided tours were conducted in all operations, in 2022.
Finally, we have a printed and digital newsletter called Willaspa (communicate in Quechua) that disseminates each of our social activities to workers and the general population. We have published 46 newsletters during the year at all operations.
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